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Context Help

If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up window will open. It includes detailed info about all the actions that you can carry out on the page in question. Each popup opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich array of video tutorials clarifying how to use our Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, take a glimpse at our comprehensive Frequently Asked Questions section, which contains questions asked by actual persons and offers practical solutions. We regulary update our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can touch base with our fantastic team of tech support engineers available 24/7/365 and ready to assist you with any issue. Each trouble ticket you open will be replied to in less than 60 minutes (the average response time being about twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 238304

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com